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Airbnb Management FAQ

FAQ – Frequently Asked Questions

Airbnb management and long-term rental management isn’t too hard to understand and there are a few pros and cons for each service. Airbnb rental management (typically for a property rented under 30 days) is basically when you hire a company to take care of many aspects of your short-term rental property, such as listing and booking management, cleaning/laundry services, guest check-ins, etc. Whereas, long-term rental management relates to services within rental periods of 6+ months, usually these services include screening of applicants, sining of tenancy agreements, move in/out inspections, management of maintenance requests and emergency response.

MasterHost is a property management company that takes care of your Airbnb rental, providing high quality service to your guests. If you want to free up your schedule and focus on what really matters, let MasterHost take care of your rentals.

Our company will gladly assist you with:

  • Airbnb business licensing information
  • Creation and promotion of your listing (design, photography, listing content)
  • Price optimization (based on seasonality, competition, local demand, etc.)
  • Short-term rental Insurance guidance
  • Key exchange
  • 24/7 concierge service
  • Cleaning and laundry
  • Property maintenance and emergency response

The key advantages of working with MasterHost is that you are hiring a professional team to take over the entire guest’s experience, rather than delegating different roles to different people. From great interior design schemes, to beautiful photography, smooth guest check-ins and 24/7 guest support, you are guaranteed to drum up new business faster, and save yourself a lot of time. The best part of working with MasterHost is that you can justify your costs with revenue made from your listings.

The best place for you to start is to get in touch with our team by visiting CONTACT US PAGE. You can also contact us directly at this number 604-880-8208.

MasterHost offers three packages tailored to your needs: 10% basic package, 12% all-inclusive package and a custom fixed-income package. Take the time to go through details for each package on our pricing page and find out which package works best for you.

Absolutely! You will have full access to your account and can view it using your login information.

You will be paid the same way as you normally would, directly from the platform to your bank account. Your pricing package will determine how much MasterHost will invoice you at the end of each month.

As with any other type of rental income it is very important to consult your tax specialist when it comes to reporting your revenue to local tax authorities.

As a client of MasterHost you will be receiving a monthly statement outlining your income, our Airbnb management fees, cleaning fees and any maintenance related charges you have approved.

MasterHost offers this service so that you don’t have to worry about stocking up your home with linens, towels, bathroom and kitchen supplies. Once the unit is stocked and ready, cleaners can take care of refilling these supplies.

If you have a certain way in which you would like your home to be cleaned, you can always contact our management team with a set of instructions and we will make sure it is followed through.

It’s a very unlikely scenario that any of our clients decide to cancel our Airbnb property management services. However, if you decide to stop working with MasterHost for any reason please reach out to our management team and we will address your concerns. In most cases we will find a way of to meet your demands and make sure your experience is absolutely amazing. If you insist on cancellation kindly provide us with a 1-month notice.